Hey, I'm Sheeraz đź‘‹
I'm a Senior Engineering Manager based in India, leading teams to build high-impact AI solutions and delightful digital products.
Skills.
Leadership & Strategy
- Team Leadership & Mentoring
- Agile & Scrum Methodologies
- Product & Technical Roadmapping
- Hiring & Team Building
AI & Machine Learning
- Large Language Models (LLMs)
- Python (PyTorch, TensorFlow)
- Natural Language Processing (NLP)
- Generative AI
Full-Stack Development
- JavaScript/TypeScript
- React, Node.js, Next.js
- Databases (SQL & NoSQL)
- System Architecture
Cloud & DevOps
- AWS / GCP / Azure
- Docker & Kubernetes
- CI/CD Pipelines
- Infrastructure as Code (IaC)
Experience.
Perfios
Bolt
Optimum Solutions
Janio Asia
42Race
Solverminds
HashedIn
Senior Engineering Manager @ Perfios Software Solutions
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Senior Engineering Manager
Apr 2024 - Present
- Led multiple engineering teams to build and scale AI-first products, driving strategy, roadmap, and execution for LLM-powered platforms across the organization.
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Spearheaded the design and development of the Perfios Hub AI Assistant, a unified LLM-based interface that allows users to:
- query internal and external API documentation,
- receive API recommendations for business scenarios,
- retrieve logs and troubleshooting insights,
- access FAQs and integration guidance.
- Directed the implementation of the L1 Support Automation Bot, integrating seamlessly with Salesforce, Jira, credit management systems, document repositories, and operational logs—automating first-line support and significantly reducing manual workload.
- Built cross-functional alignment between Engineering, Product, Operations, and Support teams to deliver consistent, high-quality AI-powered experiences.
- Drove engineering excellence: introduced architectural review processes, improved code quality, standardized documentation, strengthened incident-handling practices, and scaled best engineering practices across teams.
- Mentored engineers and technical leads, managed performance and career growth, and improved hiring pipelines for AI and platform engineering roles.
- Provided strategic guidance and technical oversight, ensuring that all AI initiatives aligned with long-term product and business goals.
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Senior Technical Lead
May 2023 - Mar 2024
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Initiated and architected the Plain-English → Production-Ready Web Scraper Generator, enabling LLMs to convert natural-language instructions into fully deployable web scrapers.
- Designed the workflow where the system prototypes extraction using Selenium, generates dependency graphs, then outputs optimized Python Requests - based scraper code.
- Built a fully automated deployment and scaling pipeline, allowing scrapers to run reliably in production environments.
- Created a zero-code data extraction framework that empowered non-engineers to generate complex scrapers without writing code, significantly accelerating internal data acquisition workflows.
- Acted as the primary technical authority across AI/LLM projects—making architectural decisions, reviewing designs, and ensuring scalability, reliability, and clean abstractions.
- Collaborated with product and platform teams to translate business requirements into robust technical solutions, setting the foundation for Perfios' AI engineering roadmap.
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Senior Software Engineer @ Bolt Technology OĂś
- Architected and delivered a country-wide integration of the Halda Taximeter into Bolt's driver ecosystem across Nordic regions, improving regulatory compliance and real-time data accuracy.
- Designed and built backend systems ensuring full compliance with EU DAC7 tax regulations, supporting automated reporting and removing manual operational overhead.
- Led the migration of the legacy driver blocking service into a platform-wide blocking framework, enabling multiple business units to enforce policy controls uniformly.
- Collaborated with cross-functional stakeholders (Product, Ops, Compliance) to design scalable solutions used across millions of users.
Senior Application Developer @ Optimum Solutions (for GovTech Singapore)
- Key engineer behind VICA, a multi-tenant, engine-agnostic virtual assistant platform for Singapore government agencies, enabling them to deploy next-generation chatbots without vendor lock-in.
- Integrated sophisticated NLP engines—including kore.ai and Google Dialogflow—and built a standardized capability layer for intent detection, conversation orchestration, and analytics.
- Built an intelligent Python library to automatically fetch, validate, normalize, and update knowledge bases, ensuring conversational accuracy at scale.
- Worked closely with government stakeholders, ensuring security, privacy, and compliance standards.
Senior Software Engineer @ Janio Asia
- Led major components of the Janio B2B logistics platform, used by enterprise customers to manage multi-country shipments; contributed to generating USD 4M+ in revenue within the first year.
- Improved AWS infrastructure and pipelines, reducing cloud costs by 20% without disrupting performance.
- Developed a machine-learning-based address correction engine achieving 89% accuracy, reducing shipment return rates by 95%.
- Acted as a technical lead for multiple cross-team initiatives analyzing operational bottlenecks and improving system resiliency.
Software Engineer @ 42Race
- Delivered core backend and frontend components for the Reebok Race events platform, contributing to S$300K revenue growth.
- Led a backend engineering team of 3 to scale the company’s e-commerce platform, improving API performance by 20–25% and reducing support tickets by 15% through architectural improvements.
- Proposed and implemented a comprehensive redesign of platform infrastructure to improve maintainability, scalability, and developer efficiency.
Technical Consultant @ Solverminds
- Architected and shipped a ship-to-shore data transfer system over Inmarsat GX satellite networks with zero data loss, improving maritime operational reliability.
- Led a 4-member Python team building EDGE, a predictive analytics and data mining platform with built-in machine learning for trend discovery.
- Partnered with product and operations teams to translate domain requirements into scalable engineering solutions.
Technical Analyst @ HashedIn by Deloitte
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Technical Analyst
June 2016 - December 2016
- Developed backend and frontend modules, emphasizing clean architecture, maintainability, and automated testing.
- Collaborated closely with product teams to refine features and improve adoption.
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Intern
January 2016 - June 2016
- Created WorkDin, a productivity intelligence tool leveraging GitHub, Slack, and Google Drive data—selected as a finalist among 24 teams.